FAQs
The questions we actually get.
Straight answers, no hedging. If yours isn't here, ask it on the contact page.
What's the difference between a fractional partner and a consultancy?+
A consultancy writes the strategy. A fractional partner owns the operation. We're inside the standups, the deal reviews, and the month-end — accountable to the same number the operator is.
How long does an engagement run?+
Engagements start with the Diagnostic (two weeks). Build phases run in 90-day cycles. Most partnerships last 9–18 months — we stay until the operator owns the system cold, then we leave.
Do you replace our team?+
No. We replace the gap between your team — the handoffs, the spreadsheets, the chasing. The people stay. The operation around them changes.
Where do you operate?+
South Africa, the United Kingdom, and the United States. Time zones are managed by the partner on each engagement, not by you.
What does the Diagnostic cost?+
Pricing is set per engagement based on operation size and scope. Whatever it costs, the guarantee stands: if it doesn't find at least 3× its cost in operational waste, you don't pay.
Do you build the AI yourselves or use vendors?+
Both. We build custom agents where the workflow is specific to your operation, and we wire in best-in-class vendors where the off-the-shelf is better than anything we'd build. The choice is always about outcome, never about preference.
Next step
Stop renaming the problem.
The Diagnostic finds where your operation leaks revenue, time, and attention — and shows you what to build first.